Unlimited Athlete Terms and Conditions
Overview
Welcome as an Unlimited Athlete. By subscribing, you can request any of Phil’s training plans with comprehensive coach support.
Commitment to Your Success
We are dedicated to helping you reach your full potential as an athlete. We promise to provide quality training plans, expert coaching support, and a community of like-minded individuals who strive for excellence.
By subscribing to Unlimited Athlete, you agree to:
- Link to Our Coaching Account: Subscribers must connect their TrainingPeaks account to our coaching account to access training plans.
- Request New Plans: Request new training plans as needed according to your fitness, goals and training opportunities.
- Reach Out for Support: Contact our coaches whenever you need guidance or assistance with your training.
Email Coach Support
By subscribing as an Unlimited Athlete, you are entitled to email support, ensuring you receive guidance and answers to your training-related questions.
Coach support is athlete-led, and we will assume everything is going well unless we hear from you. We respond within 24 hours (or within 48 hours during weekends). Aside from replying to your emails, our coaches will only email you:
- With initial support to help you get started
- For support to set up your personalized training zones
- To check-in, if you have not been training.
We want to give you an affordable and effective training solution rather than leave you alone with your training. Some limitations apply:
- We do not personalise your training plan to fit individual nuances.
- We do not analyse your training data for performance insights.
- We do not answer questions that are unrelated to your training plan.
Your Obligations
You’re welcome to use any MyProCoach training plan for your own personal needs. However, the training plans, workouts and content are subject to international copyright laws. This means that unless you have written permission, you cannot share, copy, or distribute our workouts, content, and training plans with others. They are for your personal use only.
- Subscribers cannot link their own coach as a shared coach whilst linked to our coaching account.
Subscription Terms
By subscribing, you agree to the following terms:
- You must be at least 18 years old.
- You must have a valid payment method to subscribe to our services.
- The subscription fee is non-refundable (after the 30-day money-back period).
- Your subscription will automatically renew at the end of each billing cycle unless cancelled before renewal.
- You may cancel your subscription anytime, but no refunds will be given for the current billing cycle.
30-Day Money-Back Guarantee
We offer a 30-day money-back guarantee for new subscribers. If you are not satisfied within the first 30 days, you can request a full refund.
Termination
We reserve the right to terminate your subscription if you fail to comply with our terms and conditions. In such cases, no refunds will be given for the current billing cycle.
Limitation of Liability
By subscribing, you acknowledge that Unlimited Athlete and Phil are not liable for any injuries or damages that may occur while following the training plans. It is your responsibility to consult with a medical professional before starting any new exercise program.
Privacy Policy
We value your privacy and will not share your personal information with any third parties without your consent. We may use your information for internal purposes such as improving our services and communicating with you about updates or promotions.
Contact Us
If you have any questions or need further assistance, please feel free to contact our support team.
Thank you for choosing Unlimited Athlete